Water ruins the building, but your belongings matter more. Content restoration saves furniture, documents, electronics, and keepsakes after water damage. Our pack-out services remove your items safely, clean them at our facility, and return them when your home is ready.
Published: October 13, 2026 | Last updated: October 13, 2026
A pack-out is the careful removal of your belongings from a damaged home. Trained technicians move your items to our secure facility, where we clean, dry, and store them. Nothing gets lost. Nothing gets mixed up. Here is the process:
Our contents team walks every affected room. We tag each item as salvageable, questionable, or non-salvageable.
We photograph and list every item before it moves. Each piece gets a barcode tag for tracking.
We wrap furniture, box small items, and load trucks by room. Fragile pieces get custom padding.
At our facility, we sort items by material and damage type. Then we clean each one with the right method.
Cleaned items rest in climate-controlled vaults until your home is dry and rebuilt.
We deliver everything home, place furniture where you want it, and check off the inventory together.
Trust starts with documentation. Every item that leaves your home gets photographed, described, and tagged. We record its condition, its room of origin, and the damage we see. A barcode links the physical tag to a digital record.
Chain of custody tracks your item from your doorstep to our facility to storage to pack-back. At every handoff, a technician scans the tag and logs the move. You can request your full inventory report at any time.
This documentation doubles as your insurance contents claim. Adjusters accept our itemized lists with photos and values. One file serves both purposes: tracking and claiming.
Different materials need different methods. We match the cleaning process to the item, not the other way around.
High-frequency sound waves pulse through a cleaning solution and scrub surfaces at a microscopic level. This method cleans intricate items like crystal, figurines, jewelry, and small appliances. It reaches crevices that hand cleaning cannot touch. The IICRC recognizes ultrasonic cleaning as a standard contents method.
Technicians hand-clean wood furniture, artwork, and delicate items with pH-neutral solutions. Sturdy items soak in immersion baths that lift soot, grime, and water residue. We dry everything in controlled chambers afterward.
Wet papers, photos, and books freeze first to stop ink bleeding, then dry in vacuum chambers. We wash clothing and soft goods in commercial machines with antimicrobial additives. Moldy textiles get treated before washing.
We open wet electronics, rinse corrosion with deionized water, and dry them in desiccant chambers. Then we test every device before returning it. Clean-water incidents save more electronics than sewage or flood events.
Your cleaned items need a safe place while we rebuild. Our storage facility holds temperature and humidity in tight ranges year-round. That stops mold growth, wood warping, and metal corrosion during storage.
Items soaked by contaminated water need decontamination first. Our sewage cleanup protocols guide that step.
Honesty saves you money. Some items restore beautifully. Others will never recover, and replacing them costs less than trying.
| Item | Usually Restores? | Why |
|---|---|---|
| Solid wood furniture | Yes | We dry, re-glue, and refinish it. Quality pieces come back strong. |
| Upholstered furniture (clean water) | Yes | Deep extraction and antimicrobial treatment revive most pieces. |
| Documents and photos | Often | Freeze-drying saves most paper if we act within 48 hours. |
| Clothing and textiles | Yes | Commercial washing handles water damage well. |
| Hard goods and dishes | Yes | Ultrasonic cleaning handles these perfectly. |
| Electronics (clean water) | Sometimes | Fast action saves many devices. Corrosion kills the rest. |
| Particle board furniture | No | It swells and crumbles. Replacement costs less than repair. |
| Mattresses (sewage/flood) | No | Contamination soaks too deep. Health rules require replacement. |
| Anything in Category 3 water | Rarely | Sewage contaminates porous materials beyond safe cleaning. |
We list every non-salvageable item with photos and replacement values. Your insurer pays for those replacements under contents coverage.
Usually yes. Contents coverage pays for pack-out, off-site cleaning, and storage after a covered loss. We document every item and bill your insurer directly. Check your policy for contents limits.
As long as your home needs it. Most jobs run 2 to 8 weeks while we dry and rebuild. Climate control protects your items from mold and warping the whole time. You can retrieve urgent items any weekday.
Particle board furniture, soaked cardboard, and anything that sat in Category 3 sewage usually will not survive. We photograph and list non-salvageable items for your insurance claim so you get paid for replacements.
Sometimes. We dry electronics in controlled chambers and test them before return. Success depends on the water type and how fast we start. Power off any wet device immediately and do not plug it in.
Yes. Call 24 hours ahead and we stage your items for pickup. Medications, documents, and daily-use items stay accessible. Everything leaves storage with a signed chain-of-custody record.
Pack-out, cleaning, storage, and safe return. One team handles it all.
Call (800) 555-0199
Water Cleanup