Last updated: October 13, 2026
We keep this simple. Here is what we collect, why we collect it, and what we never do with it.
When you call us, we collect your name, phone number, address, and details about your water damage. We need this to dispatch a crew to you.
When you use our contact form, we collect your name, phone number, email address, ZIP code, and your message. We use this to respond to your inquiry.
When you browse our site, we may collect basic analytics like pages visited and device type. This helps us improve the website. We do not track you across other websites.
Only our dispatch team and the restoration crew assigned to your job see your contact details. If you ask us to work with your insurance company, we share the job documentation with your insurer. That is it.
We may record service calls for quality and training. We tell you at the start of the call when recording is active.
Our site uses basic cookies to remember your preferences and to understand which pages visitors find useful. You can block cookies in your browser settings. The site still works, but some features may behave differently.
We keep job records for as long as we need them to serve you and meet legal requirements. You can ask us to delete your information sooner, and we will unless the law requires us to keep it.
Our services are for adults. We do not knowingly collect information from children under 13. If you believe a child gave us information, call us and we will remove it.
We protect your information with standard security measures. No system is perfect, but we take reasonable steps to keep your data safe.
You can ask us to review, correct, or delete your personal information at any time. Call (800) 555-0199 or use our contact form.
If we change this policy, we update the date at the top of this page. Major changes get a notice on our homepage.
Questions about your data? Call (800) 555-0199 or reach us through the contact page.
Water Cleanup